We are committed to delivering your safety gear and equipment to you as quickly and efficiently as possible. This policy outlines our shipping procedures and timelines.
Order Processing Time
- All orders are processed within 1-2 business days (Monday to Friday, excluding public holidays) after receiving your order confirmation email.
- You will receive another notification email once your order has been packed and dispatched to our courier partner.
Shipping Rates & Delivery Estimates
We strive to offer simple and affordable shipping options.
- Standard Shipping: A flat rate of Rs. [Your Standard Rate, e.g., 200] is applied to all orders nationwide.
- Free Shipping: We are happy to offer FREE standard shipping on all orders over Rs. [Your Free Shipping Amount, e.g., 5,000].
Delivery Timelines
We partner with trusted courier services (like [TCS, Leopard Courier, M&P, etc.]) to ensure your order reaches you safely.
- Major Cities (Karachi, Lahore, Islamabad, etc.): You can typically expect your order to be delivered within 2-4 business days after it has been shipped.
- Other Cities & Remote Areas: For all other locations in Pakistan, please allow 3-7 business days for delivery.
Please note that these are estimated delivery times. Delays are rare but can occur due to weather, public holidays, or high-volume periods.
Order Tracking
Once your order has shipped, you will receive an email (and/or SMS) from us which will include your tracking number and a link to the courier’s website. You can use this number to track your package’s status.
Please allow 24 hours for the tracking information to become active on the courier’s system.
Shipping Address
Please ensure that you provide a complete and accurate shipping address (including house number, street, area, and any relevant landmarks) at the time of checkout.
We are not responsible for orders lost or delayed due to an incorrect or incomplete address provided by the customer.
Order Status
If you haven’t received your order within 7 business days of getting your shipping confirmation email.